Frequently Asked Questions

You may be in one or more of the following “Settlement Classes”:

TCPA “STOP” Class: From January 1, 2022 through August 7, 2026, all persons in the United States who (1) were sent more than one text message by or on behalf of Defendant within any 12-month period; (2) regarding Defendant’s goods or services, to said person’s cellular telephone number; and (3) where the person communicated to Defendant that they did not wish to receive text messages by replying to the messages with a “stop” or similar opt-out instruction.

FTSA “STOP” Class: From January 1, 2022 through August 7, 2026, all persons in Florida who (1) were sent more than one text message by or on behalf of Defendant; (2) regarding Defendant’s goods or services, to said person’s cellular telephone number; and (3) after the person texted Defendant with the message “stop” at least 15 days prior to the text message sent by or on behalf of Defendant.

TCPA “DNC” Class: All persons in the United States who from January 1, 2022 through August 7, 2026 (1) were sent a text message by or on behalf of Defendant; (2) more than one time within any 12-month period; (3) where the person’s telephone number had been listed on the National Do Not Call Registry for at least thirty days; (4) for the purpose of selling Defendant’s products and services; and (5) for whom Defendant claims (a) it did not obtain prior express written consent, or (b) it obtained prior express written consent in the same manner as Defendant claims it supposedly obtained prior express written consent to call the Plaintiffs.

If you received a Notice regarding this, via email or postcard, it is because your number was texted by BuyAlerts and therefore you may be a member of one or more of the Settlement Classes. If you have questions about whether you are in the Settlement Classes, you may call (323) 237-8770, contact us here or review this Settlement Website for more information.
 

BuyAlerts agrees to make up to $3,600,000 available to (i) pay Settlement Class Members who submit valid Claim Forms; (ii) pay Notice and Administration Costs; (iii) pay Attorneys’ Fees and Expenses awarded to Class Counsel; and (iv) and any Service Awards approved for the Class Representatives. Settlement Class Members who submit a timely, valid, complete, and verified Claim Form may receive a payment of up to $42.16 per Settlement Class Member for members of each of the Settlement Classes. Settlement Class Members may only submit one Claim Form to receive payment. If the Settlement Fund is insufficient to pay $42.16 for each Settlement Class Member for all approved claims, the per-person amount will be uniformly reduced on a pro rata basis so that the total of all payments, together with any Court-approved Attorneys’ Fees and Expenses, Notice and Administration Costs, and any Service Awards, does not exceed the Settlement Fund. In other words, your payment could decrease depending on the number of valid Claim Forms Settlement Class Members submit and the amount of the Settlement Fund available to pay claims. If, after all distributions are made, any money remains in the Settlement Fund, then the Administrator will return the remaining money in the Settlement Fund to BuyAlerts.    

To qualify for payment, you must submit a valid Claim Form by February 16, 2027. There are multiple ways to submit a Claim Form. You may submit a Claim Form online here. A paper Claim Form is also available on the documents section on this website. Read the instructions on the Claim Form carefully, fill out the form, sign it, and submit it online or mail it postmarked no later than 11:59 p.m. Eastern on February 16, 2027.  

The Court will hold a hearing on February 1, 2027, to decide whether to approve the Settlement. If the Settlement is approved, appeals may still follow. It is always uncertain whether these appeals can be resolved, and resolving them can take more than a year. No payments will be made until the Court approves the Settlement at the hearing and all appeals are final. Please be patient.

Unless you exclude yourself, you will remain in the Settlement Class(es) as a Settlement Class Member. That means you cannot sue, continue to sue, or be part of any other lawsuit against BuyAlerts regarding any text messages received from BuyAlerts from January 1, 2022 through August 7, 2026, including, but not limited to, claims asserted in the lawsuit or arising out of the facts and circumstances asserted in the lawsuit. If the Settlement is approved and becomes final and not subject to appeal, then you and all Settlement Class Members will release all “Released Claims” against all “Released Parties.” It also means that all of the Court’s orders will apply to you and legally bind you. The Settlement Agreement (available at www.buyalertstcpasettlement.com) describes the legal claims you are releasing (the “Released Claims”) and against whom you are releasing legal claims (“Released Parties”) in detail, so read it carefully. To summarize, the Release includes, but is not limited to, TCPA and FTSA claims arising out of or related to any text messages received from BuyAlerts during the Class Period, including claims related to text messages sent to telephone numbers on the National Do Not Call Registry, text messages sent after opt-out requests, and any other federal or state telemarketing laws.
 

If you do not want a payment from this Settlement, but you want to keep the right to sue or continue to sue BuyAlerts, then you must take steps to remove yourself from the Settlement Classes. This is called excluding yourself—or is sometimes referred to as “opting out” of the Settlement Classes. To exclude yourself from the Settlement, you must send a letter saying that you want to be excluded from the Sandra Reyes, et al. v. Live Stream Technology Services, Inc. d/b/a BuyAlerts, Case No. 2026-010685-CA-01, Settlement. Your Request for Exclusion must also include: (1) your name, address and telephone number; (2) your current phone number and any telephone number(s) at which you received a text message from BuyAlerts; (3) a statement that you wish to be excluded from the Settlement Class(es) in this Action; and (4) your signature. You must mail your Request for Exclusion, postmarked no later than January 4, 2027 to the address below:

BuyAlerts TCPA and FTSA Settlement
c/o Kroll Settlement Administration
P.O. Box 225391
New York, NY 10150-5391

You cannot exclude yourself on the phone or by fax or email. If you ask to be excluded, you will not get any payment, and you cannot object to the Settlement. You will not be legally bound by anything that happens in this lawsuit. Mass Requests for Exclusion are not allowed.
 

The Court has appointed Christopher Gold of Gold Law, PA, Garrett Berg of Garrett Berg Law, P.A., and Anthony Paronich of Paronich Law PC to represent you and other Settlement Class Members. These lawyers are called Class Counsel. You will not be personally charged by these lawyers. If you want to be represented by your own lawyer, you may hire one at your own expense. Class Counsel will ask the Court to approve payment of 33.33% of the Settlement Fund of $3,600,000. This payment will compensate Class Counsel for investigating the facts, litigating the lawsuit, and negotiating the Settlement. Class Counsel also will request a Service Award of up to $5,000 for each of the named Plaintiffs to compensate for the time and effort in pursuing this lawsuit on behalf of the Settlement Classes. The Court may award less than these amounts.

If you are a Settlement Class Member and do not exclude yourself from the Settlement Class(es), you may object to the Settlement if you do not like any part of it. You may give reasons why you think the Court should not approve it. The Court will consider your views. To object, you must file a written objection with the Court and mail a copy to the Administrator. The written objection must contain information sufficient to allow the parties to confirm that you are a member of the Settlement Class(es), including: 

1)    The case name and number: Sandra Reyes, et al. v. Live Stream Technology Services, Inc. d/b/a BuyAlerts, Case No. 2026-010685-CA-01;
2)    Your full name, address, telephone number, and personal signature; 
3)    Information sufficient to confirm that you are a Settlement Class Member, including the telephone number at which you received a text message from BuyAlerts;
4)    A statement of your specific objections, and a detailed statement of the factual and legal basis for such objections;
5)    The identity of all witnesses, including the witness’s name and address, and a summary of such witness’s proposed testimony and documents that you would like the Court to consider; 
6)    The name and contact information of any attorney you intend to have assert your objections before the Court;
7)    A statement identifying the number of class action settlements you and/or your attorney(s) objected to in the last five years, listing those cases by case name and number, and including any orders related to or ruling on the objection(s); and 
8)    A statement indicating whether you and/or your attorney(s) intend to appear at the Final Approval Hearing. If your attorney intends to appear at the Final Approval Hearing they must enter a written Notice of Intention to Appear of Counsel with the Clerk of the Court no later than the date set by the Court in its Preliminary Approval Order and include the full caption and case number of each previous class action case in which such counsel has represented an objector. If you are represented by counsel and your counsel intends to speak at the Final Approval Hearing, the written objection must include a detailed statement of the specific legal and factual basis for each and every objection and a detailed description of any and all evidence you may offer at the Final Approval Hearing, including copies of any and all exhibits that you may introduce at the Final Approval Hearing. 

You must file the objection with the Court no later than January 4, 2027

Sandra Reyes, et al. v. Live Stream Technology Services, Inc. d/b/a BuyAlerts, 
Case No. 2026-010685-CA-01
20 NW 1st Ave.
Miami, FL 33128

Also, you must send your objection to the Administrator postmarked no later than January 4, 2027, at:

BuyAlerts TCPA and FTSA Settlement
c/o Kroll Settlement Administration
P.O. Box 225391
New York, NY 10150-5391

Objecting simply means telling the Court that you do not like something about the Settlement. You can object only if you stay in the Settlement Classes. Excluding yourself from the Settlement Classes is telling the Court that you do not want to be part of the Settlement Classes. If you exclude yourself, you have no basis to object because the lawsuit no longer affects you.
 

The Court will hold the Final Approval Hearing at 9:00 a.m. Eastern on February 1, 2027, before the Honorable Robert T. Watson of the Circuit Court of the Eleventh Judicial Circuit in and for Miami-Dade County, Florida, via zoom video conference. The purpose of the hearing is for the Court to determine whether the Settlement is fair, reasonable, adequate, and in the best interests of the Settlement Classes. At the hearing, the Court will hear any objections and arguments concerning the fairness of the proposed Settlement, including those related to the amount requested by Class Counsel for Attorneys’ Feesand Expenses, and the Service Award to the Class Representatives. After the hearing, the Court will decide whether to approve the Settlement. It is unknown how long these decisions will take.

Note: The date and time of the Final Approval Hearing is subject to change by Court Order. Any changes will be posted on this Settlement Website.
 

No. Class Counsel will answer any questions the Court may have. But you are welcome to attend the hearing at your own expense. If you send an objection, you do not have to attend the hearing to talk about it. As long as your written objection was filed by the deadline, and meets the other criteria described above and in the Settlement Agreement, the Court will consider it. You may also pay a lawyer to attend, but you do not have to. If you do not exclude yourself from the Settlement Classes, you may ask the Court for permission to speak at the hearing concerning any part of the proposed Settlement Agreement. If you filed an objection and intend to appear at the hearing, you must state your intention to do so in your objection. To speak, you must state that in your objection. Be sure to include your name, address, telephone number, that you are a Settlement Class Member, and your signature. You cannot speak at the hearing if you exclude yourself.

If you do nothing, you will get no money from this Settlement. Unless you exclude yourself, you will not be able to start a lawsuit, continue with a lawsuit, or be part of any other lawsuit against BuyAlerts about the legal issues released in this lawsuit.

This Settlement Website summarizes the proposed Settlement. More details are in the Settlement Agreement. You may review the Settlement Agreement here. You can also get a copy of the Settlement Agreement by writing to Class Counsel. You can call (323) 237-8770 toll free; write to BuyAlerts TCPA and FTSA Settlement, c/o Kroll Settlement Administration, P.O. Box 225391, New York, NY 10150-5391; or visit the website this Settlement Website find answers to common questions about the Settlement, and other information to help you determine whether you are a member of the Settlement Class. 

PLEASE DO NOT CONTACT THE COURT, THE JUDGE, OR BUYALERTS WITH QUESTIONS ABOUT THE SETTLEMENT OR CLAIMS PROCESS.